We have two sets of terms, one if you're a consumer (also known as a home user or individual) and one if you're a business or operating as a business (this includes sole traders, partnerships, registered companies, government departments and charities).
If you're a consumer, please refer to our Consumer Terms of Supply of Services and Products and if you're classed as a business our Business Terms of Supply of Services and Products.
We also have a defined (Complaint Procedure) in the unlikely event there is a complaint about our service or company.
